Privacy Policy

Effective Date: July 9, 2026 | Entity: Resilient Capital LLC

What Data We Collect

When you use FixMyRecord, we collect the following information:

• Full name, city, and state (required for the reputation scan)
• Email address (for report delivery)
• Scan results, including passive Google/search evidence and clearly labeled court-record, mugshot, and data-broker coverage
• Legacy/test LLM-sample metadata, if present in an older internal artifact; production LLM sampling is currently disabled and collects no new sample

How We Use Your Data

We use your information to:

• Generate your personalized reputation report
• Deliver the report to your email address
• Improve our scanning and reporting services

Service Providers and Search Queries

To run and deliver the service, limited data is processed by vendors acting as service providers. Name and location search queries are sent to our search provider (Serper). Resend handles report email delivery, Stripe handles payments, and our hosting and security providers process the technical data needed to operate the service.

LLM Sampling

Production FixMyRecord scans do not send your identity to LLM providers. Optional sampling is currently unavailable while verified zero-data-retention transport, crash-durable response journaling, and runtime egress controls are completed. It cannot be enabled by a customer setting. If released later, it will require separate affirmative consent, keep search-backed mode separately authorized, carry zero score, and never authorize outreach or identify a removal target by itself.

Data We Do NOT Collect or Sell

• We do NOT sell your personal data to third parties.
• We do NOT store credit card information. All payments are processed securely by Stripe.
• We do NOT publish your scan results or share them for third-party advertising. The service providers described above process only what is needed to operate the service.

Data Retention

Scan results and report data are stored for 12 months from the date of the scan, then automatically deleted. You may request earlier deletion by contacting us.

Cookies

We use cookies or similar storage for site functionality and Google Analytics to understand site usage. We do not sell personal data or use it for third-party advertising. You can limit cookies through your browser settings.

FCRA Disclaimer

FixMyRecord is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Reports generated by FixMyRecord are not consumer reports under the FCRA and should not be used for employment screening, tenant screening, credit decisions, or any other purpose governed by the FCRA.

Contact

For questions about this privacy policy or to request data deletion, contact us at support@fixmyrecord.io.