Frequently Asked Questions

We scan 100+ sources including Google search results, 5 AI platforms (ChatGPT, Gemini, Perplexity, Claude, and others), court record databases, mugshot sites, and 75+ data broker sites like Spokeo, BeenVerified, and Radaris. You get a reputation score from 0-100 and a breakdown of what we found.

Most scans complete in 2-5 minutes. You'll see a live progress bar, and we'll also email you when your results are ready.

Yes. The free scan shows your reputation score, which categories flagged, and a summary of findings. The paid tiers show the full details — every URL, AI response, and removal instructions.

Your score starts at 100 and decreases based on what we find. Negative Google results, court records, mugshot sites, data broker listings, and negative AI mentions all lower your score. The more severe the finding (like a mugshot or court record), the bigger the impact.

We use two methods. First, we submit opt-out requests through each broker's removal form. For brokers that block automated requests, we send legally-backed CCPA data deletion demands (California Civil Code §1798.105) requiring them to remove your data within 45 days.

Most broker removals complete within 2-4 weeks. Some respond in 24-48 hours. Under CCPA law, brokers have a maximum of 45 days to comply. We automatically follow up with any broker that hasn't responded after 14 days.

Data brokers continuously scrape public records, so listings can reappear over time. That's why we offer the $19/month monitoring plan — we re-scan monthly and automatically re-submit removal requests if anything comes back.

The $29 Full Report gives you the complete audit — every URL, every AI response, detailed findings, and step-by-step removal instructions you can follow yourself.

The $99 Action Plan includes everything in the report PLUS we handle the removals for you — sending legal deletion requests to every broker, following up automatically, and tracking progress until your data is removed.

Every month, we automatically re-scan your name across all 100+ sources. If anything new appears — a new data broker listing, a new court record, or a change in how AI platforms describe you — we email you immediately. We also re-submit removal requests for any brokers that re-list your information.

Yes. You can manage your subscription or cancel anytime through your billing portal. No contracts, no cancellation fees.

No — expungement is a legal process that must go through the courts. We provide a free eligibility checker and links to legal aid resources on our expungement page.

What we DO handle is the other half of the problem: even after your record is expunged by the court, your information can persist on data broker sites, mugshot sites, and Google for years. We remove it from those third-party sources.

Yes — this is exactly what FixMyRecord is built for. Court expungement only affects the official record. It does NOT notify Google, data brokers, or mugshot sites. We scan for where your information still appears and send removal requests to get it taken down.

Yes. We don't share your personal information with anyone. When submitting removal requests to data brokers, we use auto-generated email aliases — your real email never touches the brokers. Your scan data is stored securely and only accessible with your unique results link.

Only you. Your results page requires a unique access token that's sent to your email. We don't publish results or share them with third parties.

Absolutely. CCPA (California Consumer Privacy Act) gives every person the right to request deletion of their personal data from businesses that collect it — regardless of what state you live in. California-based data brokers must comply with these requests. We act as your authorized agent in making these requests.

No. FixMyRecord is a technology service that automates data removal requests. We are not a law firm and do not provide legal advice. For legal matters like expungement, we recommend consulting a licensed attorney in your state.