Frequently Asked Questions

Yes. The free preview shows your reputation score, which categories flagged, and a summary of findings. The optional $50 personal diagnosis adds identity resolution, a human actionability review, and — when a route is genuinely eligible — one reviewed action such as a broker opt-out or eligible Google personal-info request.

Your score starts at 100 and decreases only for scoreable Google or verified source evidence. Same-name candidates and unverified coverage do not count as clean or lower the score. Production LLM sampling is currently unavailable; any legacy artifact carries zero points.

No — and no honest service can promise to. Only a court can seal or expunge a record, and news outlets control their own pages. What we can do is show you exactly what's there, tell you what's actually you versus a same-name stranger, and point you toward legal aid for anything that needs a lawyer.

The diagnosis includes one reviewed action only when a route is genuinely eligible. That may be a data-broker opt-out or an eligible Google personal-info removal request. We document the submission and re-check when the route supports it.

We cannot erase court records or promise removal of mugshots or news articles. Some sites ignore requests, so we make no guarantees and never label a source removed without before/after verification.

The free Reputation Preview shows passive Google/search findings, clearly labeled court-record and mugshot coverage, and a plain summary. Production LLM sampling is currently unavailable.

The $50 personal diagnosis goes deeper: with your date of birth we separate records likely to be you from same-name strangers, give you a plain read of what's fixable and what needs a lawyer, and — when a route is genuinely eligible — carry out one reviewed action such as a broker opt-out or eligible Google personal-info request. We document submission status and re-check when the route supports it. Confirmed removals require before/after source verification; other outcomes stay labeled pending, not found, or not verified. It's one-time, by request, with no subscription.

No — expungement is a legal process that must go through the courts, and we don't file it. We provide educational resources, but FixMyRecord is not a law firm.

What we help with is clarity — telling what's actually you apart from a same-name stranger — and, where eligible, removal of your personal contact info from Google search. For sealing or expunging a record, you'll need a lawyer or legal aid.

We can help check where information still appears on private sites and start available opt-out or removal requests. Court changes do not automatically notify Google, data brokers, or mugshot sites, and each third-party site has its own rules and response time.

We do not sell or publish your scan. Limited data is processed by the search, email, hosting, and payment providers described in our Privacy Policy. Default scans do not send identity to LLM providers. Keep your results token private unless you intentionally create a share link.

Your results page requires a unique access token sent to your email. We do not publish it. Anyone you intentionally give a generated share link to may view the shared report until you revoke that link.

Privacy rights depend on your jurisdiction, the company, and the data involved. When a reviewed route applies and you authorize us, we may act as your authorized agent for eligible personal-contact-info requests. We do not submit a request without authorization.

No. FixMyRecord is not a law firm and does not provide legal advice. It's a diagnostic tool, not a consumer report or background check. For legal matters like expungement or sealing a record, consult a licensed attorney or legal aid in your state.